An aircraft black box for your data
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Fireproof
Protects data from loss up to 1550°F for 1/2 hour *
DataCast endothermic fire insulation technology protects your data from extreme heat. The DataCast formulation forms a chemical bond with water molecules that, at temperatures above 160°F, releases water vapor to limit the internal temperature of the unit during a fire.
* Per ASTM E119
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Active Airflow Cooling
For optimum operating temperature
FloSafe active airflow cooling technology provides cooling airflow through the enclosure and across the disk drives during normal operating conditions. If destructive heat levels are sensed, such as in a fire, the FloSafe vents limit and protect your data from the extreme heat.
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Waterproof
Protects data from loss up to 10ft for 72 hours
HydroSafe water barrier technology is designed to protect data loss from fresh or salt water damage, including full immersion. While keeping your data dry, the HydroSafe technology still allows heat to dissipate during normal operation.
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Theftproof
Bolt down to any surface
With a built in Kensington security slot and anti-theft tab, securing the ioSafe SoloPRO to any surface is fast and simple and keeps your data protected in the event of a break in. Securing the drive also prevents the drive from moving during a disaster.
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Data Recovery Service
1, 3, or 5 year plans available
The ultimate safety net for the ultimate hard drive, the ioSafe Data Recovery Service (DRS) provides a one time use, no questions asked data and hardware recovery service. For any loss, no matter the reason.
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USB 2.0 SuperSpeed
Plug and Play up to 480 Mb/s
Plug and play USB 2.0 connectivity allows you to use your ioSafe with virtually any Mac or PC and provides data transfer up to 480Mbit/s.
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A plug and play disaster plan for your business
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Protect Your Livelihood
Your data is the lifeblood of your business. With the ioSafe SoloPRO your invaluable business data - your databases, customer contacts, servers, and financials - are safe and secure 24/7/365. Focus on growing your business, and we'll focus on ensuring your digital assets are there when you need them.
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Protect Your Data
Your business is defined by your data and protecting it isn't merely an option — it's a necessity. And with the ioSafe SoloPRO you can protect your computer hard drives and servers, invaluable business databases, performance metrics, financial data, or marketing and design content without sacrificing simplicity, speed, or cost.
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PC and Laptop Backup
The reality is, most valuable business data is scattered across an array of unprotected individual employee PCs and laptops — not stored on company servers. Use the ioSafe SoloPRO to backup your company PCs and laptops and protect your business data locally where it's being created. With the SoloPRO your data is safe no matter where it's located.
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Bare Metal Restore
When you backup your business to an ioSafe SoloPRO performing a bare metal restore of your data, servers, and computers after a disaster is easy and simple. The SoloPRO gives you the ability to backup complete system images of your computer hard drives, which means you can restore any backed up system with just a few simple clicks.
*Additional software that supports bare metal restore required
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Simple Plug and Play
With USB 3.0 or eSATA and USB 2.0 connectivity getting the ioSafe SoloPRO up and running is as simple as plugging it in to any PC, laptop, or server.
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Server Backup
With the ioSafe SoloPRO and eSATA connectivity and full server compatibility never again will your servers be left vulnerable to data loss. Backup your data in real-time or at any interval you choose. Don't let other solutions like tape or online backup dictate your backup schedule and speed. With ioSafe you get the freedom you deserve and the protection your business demands.
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Database Backup
With the ioSafe SoloPRO backing up your business computers and servers, never again will you have to worry about making sure your priceless databases are safe or secure. Safe are the irreplaceable customer contact lists, performance metrics, and extensive financial data. With the SoloPRO you get to spend your time building and learning from your data — not worrying about how to keep it safe or secure.
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Supplement Online/Offsite Backup.
When you backup your business data with ioSafe SoloPRO never again will you have to wait weeks or months trying to backup your data online or have to subject your data to potential loss or corruption by using offsite tape vaulting. With ioSafe you data is backed up onsite, in real-time, and protected from digital, hardware, or natural disasters. No longer will you have to sacrifice cost, speed, or convenience for the sake of protecting your business.
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Theft Protection
With the ioSafe SoloPRO's built in Kensington Security lock and the ability to be bolted down to any surface you'll never have to worry about your data walking out the front door in the event of a break in or robbery.
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Protecting your enterprise just got a whole lot easier
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Protection Your Business Demands
Every day your enterprise relies on a vastly dispersed, invaluable collection of data. And every day IT managers struggle to protect this ever-moving ever-changing data. With the ioSafe SoloPRO protecting your enterprise just got a whole lot easier. Simply plug a SoloPRO into your enterprise and enjoy all the protection your business demands without conceding simplicity, speed, security, or cost.
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Compliance Made Simple
Alleviate the struggles of regulatory compliance mandates such as HIPAA, EMR, or SOX while minimizing your business continuity factors such as RTO and RPO. Stop jumping through hoops, and let us implement the simplest, surest, and most cost effective disaster recovery solution available.
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Electronic Medial Records (EMR)
With the ioSafe SoloPRO keeping your electronic patient electronic medical records safe and secure is painless. The SoloPRO gives you a complete EMR disaster protection plan in one box. Simply plug it in, backup up your data and your done.
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Onsite Data Vault
We created the ioSafe SoloPRO to give you all the disaster protection offsite solutions like Tape and Online backup afford with all the performance and convenience of keeping your data onsite. With the SoloPRO inconvenience and poor RTP/RPO are a thing of the past.
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Minimize RTO/RPO
With the ioSafe SoloPRO your data is protected locally and is immediately accessible. Storing your data offsite on potentially corrupted tapes or on a sever that may take weeks to fully download seem like great ideas until you realize you need your data now. The SoloPRO gives you the shortest RTO/RPO solution possible while giving you the level of data protection you demand.
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Remote/ Branch Office Protection
Protecting your enterprise's data can be a tall order - especially when your data is spread out across multiple offices in multiple regions. But with the ioSafe SoloPRO, protecting your remote offices and your locally stored business data is easy and affordable.
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Business Continuity
Successful business continuity is a game of preparation. In the aftermath of a disaster there's no time for decisions, only time for acting on the decisions that should have already been made. Data protection is central to a successful business continuity plan and the ioSafe SoloPRO is designed to give you the protection, reliability, speed, and fast and simple recovery you need before, during, and after a disaster.
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The ultimate safety net for the ultimate hard drive.
The ioSafe Solo Data Recovery Service (DRS) provides a one time use, no questions asked data and hardware recovery service. For any loss, no matter the reason. Whether your business is a victim of a drive failure or a natural disaster — we've got you covered.
With the ioSafe Solo DRS you get to enjoy the peace of mind that comes from knowing your data is protected by the best data recovery service in the industry.
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One time use, no questions asked, data recovery service |
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Up to $2500 for forensic data recovery |
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Free Advanced Replacement for expedited recovery |
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Direct access to ioSafe's experts — one point of contact |
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Replacement hardware pre-loaded with recovered data |
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Unmatched coverage. Standard.
Every ioSafe Solo comes with a three-year limited warranty and one-year of complimentary one time use data and hardware recovery support. That means right out of the box, you get the most thorough data insurance policy in the world - for free.
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Step it up a notch.
Want to step up your data recovery protection even more? No problem. With 3 and 5 year upgrade plans available you can ensure your data will always be covered against anything life can come up with.
Extend your coverage to three years of service and expert data and hardware recovery support
Or, extend your coverage to five years of service and expert data and hardware recovery support
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Important notes: The opportunity to extend your ioSafe Data Recovery Service to 3 or 5 years is only available to newly purchased products, during the initial purchase process.
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Any loss. Any reason. Really.
When we say "any reason" we mean it. It doesn't matter what happens. We've got you covered.
Need a few examples? We've got that covered too
- Fire damage
- Flood damage
- Accidental damage
- Human Error
- Disk failure
- External Enclosure failure
- Accidental deletion
- Viruses
- Power failures
- An intern dumps soda on your drive
- Anything you can think of...
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Forensic Data Recovery
ioSafe's recovery experts are able to fully recover the vast majority of disaster exposed drives, but if ioSafe is not able to recover your data in-house, ioSafe will team up with the experts at DriveSavers to help recover your data. The ioSafe Data Recovery Service provides up to $2500 towards forensic data recovery efforts.
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Advanced Replacement
In the event of a disaster, to ensure your business or enterprise gets back online as soon as possible, ioSafe's DRS gives you expedited Advanced Replacement coverage. That means as soon as there's an issue, we ship you a replacement unit — without having to wait to receive the damaged drive — saving your business priceless days of vulnerability.
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One point of contact
Because efficiency of communication is vital during a crisis, the ioSafe Data Recovery Service gives you one-stop service and support and a personally assigned Recovery Team Leader who will guide you through the entire recovery process.
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ioSafe Data Recovery Service Terms and Conditions
- To be activated, the ioSafe Data Recovery Service ("DRS") must be activated with the ioSafe product registration process and is a requirement prior to the use of your DRS plan.
- If you or your company has a disaster or system failure, simply call 1.530.886.1578 ext. 430 or email disastersupport@iosafe.com.
- The ioSafe Disaster Response Team will assist you with the recovery process through telephone and email support.
- A Disaster Response Team Leader will be assigned to your disaster as your single point of contact.
- ioSafe will provide up to $20,000 for data recovery services, depending on the ioSafe product purchased.
- All overnight freight costs associated with the disaster event paid for by ioSafe.
- Free replacement of comparable ioSafe unit loaded with recovered data.
- Follow up support to integrate recovered data with computer system.
- Available during the original warranty period and can be extended up to 5 years for an additional fee.
As applicable during the Data Recovery Service period and upon validated registration of an ioSafe (the Company) product on the Company's website (www.iosafe.com), the Company or its contracted partner will assist the original purchaser for one "data recovery event". The Company will attempt to restore the lost data by employing one of the following ways:
- The Company or its contracted partner will provide phone or email based support to assist in recovering the data, or
- The Company will pay for the disaster exposed product to be shipped back to the Company's headquarters for data recovery. If data recovery is successful, a replacement product will be loaded with the original data and shipped back to the original user, or
- At the discretion of the Company, if the data recovery by the Company is not successful, the Company will pay up to the amount shown in the table below for the specific product to a third-party disk recovery service of the Company's choice to extract the data. Any data extracted will be loaded on a replacement product and shipped back to the original user. The Company has the right to use a factory refurbished product as the replacement product.
| Product Line |
U.S. Dollars per Disk |
| Solo External HDD |
$1,000 |
| SoloPRO External HDD |
$2,500 |
| SoloPRO SSD External HDD |
$5,000 |
| 3.5 Pilot, 3.5 Squadron |
$2,500 |
The Company's good faith attempts to restore and recover the data in accordance with these terms and conditions shall be the purchaser's sole and exclusive remedy and the Company shall not be liable for any damages whatsoever. The Company cannot guarantee that any data will be recoverable nor can it guarantee which data files are on the product. Data restoration or recovery shall be strictly limited to whatever files are restorable or recoverable and not what the purchaser believes to exist on the product. Only one instance of a "data recovery event" per product is covered by this program for products registered to the original purchaser only.
Tech Specs
Operational Details
- Single disk, up to 2TB storage capacity available
- Quiet forced air cooling
- Multi-platform compatibility: Windows, Mac and Linux
- USB 2.0, up to 480Mb/s, 7200 RPM
Disaster & Security Specifications
- Fire protection: 1550F, ½ hr per ASTM E119
- Flood / submersion protection: to 10 feet water depth, 3 days.
- Tested per UL, FCC and CE Standards
- Proven data protection and recovery. Tested to ASTM E119 standards for fire exposure.
- Physical theft protection: Cable lock or floor Mount capable
Support
- 1 Year Data Recovery Service Standard (3 and 5 year plans available)
- 3 Year manufacturer's warranty for defects Standard (5 year available with purchase of 5 year DRS upgrade)
Inside The Box
- ioSafe Solo USB External Hard Drive
- USB 2.0 Cable
- Power Supply
- Owners Manual and Warranty
Electrical
- Electrical — AC input
- Voltage: 80 ~ 264 VAC at 50/60 HZ
- Typical Power Consumption: < 25W
System Requirements
- Intel Pentium II 350 MHz-compatible or Mac G3 processor & greater
- Microsoft Windows XP/Vista/7 or Mac OS 8.6 & greater
- USB 2.0 equipped system
- For USB 2.0 speeds, the system must support USB 2.0 specifications
Operating Environment
- Operating: 0-35° C (95°F)
- Non-operating: 0-1550°F, ½ hr per ASTM E119
- Operating Humidity: 20% - 80% (non-condensing)
- Non-operating Humidity: 100%, Full water immersion, 10 feet, 3 days.
Physical
- Size: 5.0"W x 7.1"H x 11.0"L
- Weight: 15 lbs
ioSafe Data Recovery Service Terms and Conditions
- To be activated, the ioSafe Data Recovery Service ("DRS") must be activated with the ioSafe product registration process and is a requirement prior to the use of your DRS plan.
- If you or your company has a disaster or system failure, simply call 1.530.886.1578 ext. 430 or email disastersupport@iosafe.com.
- The ioSafe Disaster Response Team will assist you with the recovery process through telephone and email support.
- A Disaster Response Team Leader will be assigned to your disaster as your single point of contact.
- ioSafe will provide up to $20,000 for data recovery services, depending on the ioSafe product purchased.
- All overnight freight costs associated with the disaster event paid for by ioSafe.
- Free replacement of comparable ioSafe unit loaded with recovered data.
- Follow up support to integrate recovered data with computer system.
- Available during the original warranty period and can be extended up to 5 years for an additional fee.
As applicable during the Data Recovery Service period and upon validated registration of an ioSafe (the Company) product on the Company's website (www.iosafe.com), the Company or its contracted partner will assist the original purchaser for one "data recovery event". The Company will attempt to restore the lost data by employing one of the following ways:
- The Company or its contracted partner will provide phone or email based support to assist in recovering the data, or
- The Company will pay for the disaster exposed product to be shipped back to the Company's headquarters for data recovery. If data recovery is successful, a replacement product will be loaded with the original data and shipped back to the original user, or
- At the discretion of the Company, if the data recovery by the Company is not successful, the Company will pay up to the amount shown in the table below for the specific product to a third-party disk recovery service of the Company's choice to extract the data. Any data extracted will be loaded on a replacement product and shipped back to the original user. The Company has the right to use a factory refurbished product as the replacement product.
| Product Line |
U.S. Dollars per Disk |
| Solo External HDD |
$1,000 |
| SoloPRO External HDD |
$2,500 |
| SoloPRO SSD External HDD |
$5,000 |
| 3.5 Pilot, 3.5 Squadron |
$2,500 |
The Company's good faith attempts to restore and recover the data in accordance with these terms and conditions shall be the purchaser's sole and exclusive remedy and the Company shall not be liable for any damages whatsoever. The Company cannot guarantee that any data will be recoverable nor can it guarantee which data files are on the product. Data restoration or recovery shall be strictly limited to whatever files are restorable or recoverable and not what the purchaser believes to exist on the product. Only one instance of a "data recovery event" per product is covered by this program for products registered to the original purchaser only.
Ask our experienced team to help you protect your data today! 
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